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**Shipping Policy**

Thank you for shopping with us at Niaragems We are committed to providing you with a seamless and enjoyable shopping experience. This Shipping Policy outlines the terms and conditions regarding the shipping of your orders. Please read this policy carefully before placing your order.

**1. Shipping Methods:**

We offer multiple shipping methods to accommodate your needs. The available shipping methods are FedEX, EMS and Postman. Their estimated delivery times will be displayed during the checkout process. Please note that delivery times may vary based on your location and the shipping method chosen. 

**2. Processing Time:**

Orders are typically processed within 7-14 business days after receiving payment. During peak seasons or sales events, processing times may be slightly longer. If there are any significant delays in processing your order, we will notify you via email.

**3. Shipping Costs:**

Shipping costs are calculated based on the weight of the items, shipping method selected, and the destination address. The exact shipping cost will be displayed during the checkout process before you make your payment.

**4. Order Tracking:**

Once your order has been shipped, we will provide you with a tracking number via email. You can use this tracking number to monitor the status of your shipment and estimate the delivery date.

**5. Delivery Time:**

The estimated delivery time will depend on your chosen shipping method and your location. While we strive to deliver your order within the estimated time frame, please note that unforeseen circumstances such as extreme weather conditions or carrier delays may cause slight delays in delivery. We appreciate your understanding in such situations.

**6. International Shipping:**

We offer international shipping to select countries. Please note that international orders may be subject to customs duties, taxes, and fees imposed by the destination country. These charges are the responsibility of the customer. It's advisable to check with your country's customs office for more information on applicable charges before placing an international order.

**7. Address Accuracy:**

It is the customer's responsibility to provide accurate and complete shipping information during the checkout process. Please double-check your shipping address before confirming your order. We cannot be held responsible for orders shipped to incorrect or incomplete addresses provided by the customer.

**8. Undeliverable Packages:**

In the event that a package is returned to us as undeliverable due to an incorrect address or any other reason, we will contact you to arrange for reshipment. Additional shipping charges may apply for reshipping the package.

**9. Lost or Damaged Packages:**

While we take utmost care to ensure your order reaches you in perfect condition, we understand that accidents can happen during transit. If your package arrives damaged or if it does not arrive within a reasonable time frame, please contact our customer support team immediately. We will work with the carrier to resolve the issue and ensure a satisfactory outcome.

**10. Order Status Updates:**

We will keep you informed of the status of your order via email. You will receive confirmation emails when your order is placed, processed, and shipped. If you have any questions about your order, feel free to reach out to our customer support team.

**11. Holidays and Weekends:**

Please note that shipping carriers do not operate on certain holidays and weekends. As a result, orders placed on such days may experience delays in processing and shipping.

**12. Change of Shipping Address:**

If you need to change the shipping address for an order that has not been shipped yet, please contact our customer support team as soon as possible. Once an order has been shipped, we cannot change the shipping address.

By placing an order with Niaragems. You agree to adhere to the terms and conditions stated in this Shipping Policy. If you have any further questions or concerns regarding shipping or any other aspect of your order, please don't hesitate to contact our customer support team.

Niaragmes

www.niaragems.com

0644625924